Refund & Return Policy
Last updated: 19 July 2026
Overview
Customer satisfaction is important to us. This policy explains when returns, replacements, or refunds may be offered for products purchased from AP Parivar.
Eligible Return Reasons
- Product received is damaged, defective, or expired.
- Wrong item delivered.
- Product quality issue reported at the time of delivery.
- Missing items from your order.
Non-Returnable Items
- Opened or used food items, unless defective or incorrect.
- Products without original packaging where hygiene or safety is affected.
- Items marked as non-returnable on the product page.
Return Request Window
Return or quality issues must be reported within 24 hours of delivery with supporting photos or videos where applicable.
Refund Process
- Approved refunds for prepaid orders are processed within 5–7 business days.
- COD refunds may be issued via bank transfer, wallet credit, or store credit as applicable.
- Shipping charges are non-refundable unless the return is due to our error.
How to Request a Return
Contact our support team at support@apparivar.com or through your order details page with your order number, issue description, and photos if required.